Parametric GmbH Helpdesk
Enter your search term here...
to submit a new ticket
Check ticket status
PCR2 Pre-Sales FAQ
Why a radar people counter?
When to use a PCR2?
When NOT to use a PCR2?
What is the counting accuracy of PCR2?
Is PCR2 battery powered?
PCR2 Users FAQ
Where can I find the PCR2 documentation ?
Where can I download the PCR Setup Tool for Windows 10?
Where can I find the LoRaWAN keys for my PCR2?
How can I change the LoRa Credentials (Keys) for my PCR2?
Do you provide payload decoder examples for PCR2?
See all 7 articles
PCR2 installation notes
Troubleshooting USB connection issues with PCR2
PCR2 Firmware Update
TCR Pre-Sales FAQ
Do you provide payload decoder examples for TCR?
Can I use TTN Public Network for TCR?
TCR Users FAQ
Where can I find the TCR documentation ?
How TCR Traffic Counters track and count objects?
Where can I find the LoRa keys for my TCR?
Does the sensor count stationary traffic?
What LTR/RTLDist values to set for a single lane (half-duplex) road?
See all 7 articles
TCR installation notes
How to use TCR without the LoRAWAN data link
TCR Firmware Update
RDR Pre-Sales FAQ
How long do the batteries last?
What is the maximum scan rate?
What is the difference between NFC and RFID?
Can I get a RDR for testing?
Can I use RDR devices on the TTN Public Network?
RDR Users FAQ
Where can I find the RDR documentation ?
Which NFC tags are supported by RDR?
Do you provide payload decoder examples for RDR?
Where can I find the LoRa Keys for my RDR?
Why are new batteries empty after a few days?
SBX Users FAQ
Batterie voltage levels
Why device stops communicating?
Where can I find more information about the SBX firmware?
How to become a Value Added Reseller
How to become an Integration Partner
Where can I find my Customer Number for submitting a Ticket?
Shipment Service Provider
What is an EORI number?
Warranties and Repairs
Product Warranty and Return Process
How to calculate the LoRaWAN airtime?
What is LoRaWAN?
LoRaWAN Region AS923 Limitations
Help Desk Software
by Freshdesk Support Desk