Parametric GmbH Helpdesk

PCR2 Pre-Sales FAQ 6

• Why a radar people counter?
• When to use a PCR2?
• When NOT to use a PCR2?
• What is the counting accuracy of PCR2?
• Is PCR2 battery powered?

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PCR2 Users FAQ 7

• Where can I find the PCR2 documentation ?
• Where can I download the PCR Setup Tool for Windows 10?
• Where can I find the LoRaWAN keys for my PCR2?
• How can I change the LoRa Credentials (Keys) for my PCR2?
• Do you provide payload decoder examples for PCR2?

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PCR2 Guides 4

• PCR2 installation notes
• Troubleshooting USB connection issues between Win10 and PCR2
• PCR2 Firmware Update
• Choosing the right solar panel size for PCR2-ODS

TCR Pre-Sales FAQ 3

• Can I use TTN Public Network for TCR?
• Do you provide payload decoder examples for TCR?
• Can I download data from TCR offline?

TCR Users FAQ 9

• Where can I find the TCR documentation ?
• How TCR Traffic Counters track and count objects?
• Where can I find the LoRa keys for my TCR?
• Does the sensor count stationary traffic?
• What LTR/RTLDist values to set for a single lane (half-duplex) road?

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TCR Guides 5

• TCR installation notes
• How to use TCR without the LoRAWAN data link
• TCR Firmware Update
• Operating a TCR traffic counter from the mains
• Choosing the right solar panel for TCR

RDR Pre-Sales FAQ 6

• How long do the batteries last?
• What is the maximum scan rate?
• What is the difference between NFC and RFID?
• Can I get a RDR for testing?
• Can I use RDR devices on the TTN Public Network?

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RDR Users FAQ 5

• Where can I find the RDR documentation ?
• Which NFC tags are supported by RDR?
• Do you provide payload decoder examples for RDR?
• Where can I find the LoRa Keys for my RDR?
• Why are new batteries empty after a few days?

RDR Guides 1

• RDR Firmware Update

SBX Users FAQ 3

• Batterie voltage levels
• Why device stops communicating?
• Where can I find more information about the SBX firmware?

Sales 2

• Can distribute / resell your products?
• How to become an Integration Partner

Support 1

• Where can I find my Customer Number for submitting a Ticket?

Shipping 2

• Shipment Service Provider
• What is an EORI number?

Warranties and Repairs 1

• Product Warranty and Return Process

LoRaWAN 3

• What is LoRaWAN?
• How to calculate the LoRaWAN airtime?
• LoRaWAN Region AS923 Limitations

General 1

• What RSSI and SNR values are considered good for LoRaWAN?

ThingPark (Actility) 1

• What do the "double arrows" in the Thingpark Wireless Logger mean?

TTN 0

Managed Indoor Gateway (Kona Micro) 1

• How do I configure the firewall for Kona Micro gateways?

Guides 1

• User Administration for PPX Customer Admins

Troubleshooting 1

• USB connection troubleshooting guide